NL Customs VAT3.1.2 - App Store

You can use this app if you depart from Amsterdam Schiphol Airport, Eindhoven Airport, Rotterdam-The Hague Airport, the ferry locations Rotterdam P&O, Hoek van Holland Stena Line, Ijmuiden DFDS and if you make use of the cruise terminals of Rotterdam and Amsterdam.

Do you live outside the EU and do you take goods back home in your travel luggage from the Netherlands? Then you can reclaim the VAT on goods that you have purchased from companies in the Netherlands. To reclaim the VAT, you need an export validation by Dutch Customs, which you can request with this app.

How does this app work?
To use the app, you need to scan your passport. After scanning, the transactions which you have made in the Netherlands at shops that participate are shown. You start a validation request, select the transactions and enter your details about your journey outside the EU.
When you have arrived at the airport or port, this app will direct you to a specific location. There you can submit the validation request via the app. Dutch Customs will then check your validation request. There are 2 follow-up options. Either you will immediately receive an export validation, or you will be asked to have your purchases checked manually at the Customs office.

Do you have transactions from outside the Netherlands? Then you can present the paper version at the Customs office.

Version History Various issues have been resolved in this release. 3.1.2 Sep 15 Severall bug fixes for better performance. 3.0.11 Feb 9 Minor bug fixes, for a better user experience. 3.0.9 Jan 18 The ability to use the app in landscape mode is possible again. 3.0.1 11/16/2025 This update provides several improvements which makes the performance and usability of this app better. Digital validation is obligated for transactions made in the Netherlands from 1 January 2026 and which leave the EU through the Netherlands. 3.0.0 11/07/2025 Technical update 2.1.6 08/22/2025 We update the app regularly, for a better user experience. Download the latest version for all available features and improvements. 2.1.5 03/10/2025 Minor bug fixes have been made for a better user experience. 2.1.4 02/25/2025 Minor technical updates. 2.0.2 12/15/2024 Multiple technical fixes, to keep the app up-to-date. 2.0.0 02/28/2024 Minor changes made for an optimal user experience. 1.7.0 02/20/2024 We made some small bug fixes and some updates. 1.6.0 05/02/2023 We made improvements to the scan functionality and some small bugfixes. 1.3.2 09/20/2022 In this version some bugfixes are made, for a better user experience. 1.2.1 06/23/2022 In this version several fixes are made, to create a better user experience. 1.2.0 03/04/2022 Some small bug fixes for a better user experience. 1.1.1 12/14/2021 With this app you can request a digital export validation from Dutch Customs. Initial public release. 1.0.0 11/12/2021 0.5.2 11/12/2021